I'VE JUST PLACED AN ORDER, WHEN WILL IT BE SHIPPED?
Please allow 1-3 business days for processing and production before your order ships.
HOW LONG DOES SHIPPING TAKE?
Shipping times can take from 5 to 7 days.
Certain circumstances beyond our control (natural disasters, vacations, weather, etc.) may result in shipping delays. Although most packages arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery problem is the responsibility of the transport company.
CAN I CANCEL MY ORDER?
You can cancel your order without penalty! You must cancel your order 24 hours after its creation for the cancellation to be applied. If the item has already been shipped, please wait for it to be delivered to your address, then you can send it back to us, and please note that you will be responsible for the shipping costs, and we will refund you in full.
I'VE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address, simply reply to your order confirmation e-mail and give us the correct information. Inform us immediately by e-mail. If the address is incorrect, we can correct it within 24 hours.
I HAVE A QUESTION THAT HASN'T BEEN ANSWERED, CAN YOU HELP?
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